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47 Trafalgar St, Brighton BN1 4ED, UK – 0333 332 1222
Staff are pleasant and trying their hardest but there's not enough of them and it's generally chaotic. I've visited three times and received my car within 15, 30, and 100 minutes of walking in the door. During the waits I've witnessed some pretty angry customers and some stressed staff, where it was obvious that delays weren't the only problem. Having said that, I've always got what I paid for or something better and the staff on the desk aren't the ones at fault and deserve praise for doing their best under trying circumstances.
Great car, staff were friendly and helpful. We were late dropping the car off so they let us keep it till the morning for free which is nice of them.
Brighton Marina Village Square 6A, Brighton BN2 5UF, UK – 0344 544 3957
Collected a car today and the manager gave me an extra day free of charge as my plans had changed, very understanding and helpful. A much better service than europcar or hertz who I have previously used in Brighton.
I have used Budget Car Hire at the Marina in Brighton and have been more than happy with the service every time. The customer serice at the service desk has been friendly, quick and efficient. The cars have always been well presented, fully cleaned inside and out and all of the details have been dealt with, swiftly and with the minimum amount of fuss. I will continue to use Budget Car Hire at the Marina for future car hire.
Brighton Racecourse, Freshfield Rd, Brighton BN2 9XZ, UK – 0843 309 3010
Amazing service, came in sunday 5 minutes to closing, the man did not rush us, was extremely helpful. Even told us to book online when we sat in the office with him, because it was £10 cheaper. Best of all I forgot my purse after the office closed and he gave a ring after hours and dropped it off. Will be renting from here more often!!!
Honestly didn't have any problems at all. Booked it online and the guys in the pick up location were friendly. Good van and no messing about with the deposit
New England St, Brighton BN1 4GQ, UK – 01273 688222
Everyone at Brighton is always extremely professional,knowledgable and helpfull. I have complete confidence that I will get what I ordered and if there are any problems they will do whatever needs to be done to sort it out. I think Brighton is run very well and I like the enthusiasm of everyone who works there. They seem to really like their jobs.
The staff were helpful, efficient, and friendly; and, though the options on insurance were at first glance rather confusing, they patiently explained and allowed us time to choose. Faultless service. The collection and drop off service is a big plus.
The Kingsway, Hove BN3 2TQ, UK – 01273 202202
I had to write a review for Enterprise Rent-a-Car Hove, because the service so just soooooo good! Nothing was too much trouble including picking me up from home at the start of the hire period and dropping me home when I returned the car. Not only that, but I hired the car with a view of claiming the cost back from the insurance company, but we little information they managed to arrange to bill the third parties insurance company direct. Top class service!
From booking through to return and at every point of contact the staff couldn't have been more helpful. The only suggested improvements are: 1. Saturday closes at 12 therefore I paid for 2 days and therefore had the car from 8.30am Friday until 12 Sat. Also closed Sunday 2. Choice of car - I upgraded on the day, however I would really have liked to actually chose the car type I was driving. I asked for a Fiat 500 however it was short notice and it wasn't available.
Corralls, Sackville Rd, Hove BN3 7AN, UK – 01323 520353
Really depends what you are after. The vans from here are much much cheaper than anywhere else. You get what you pay for. The vans have dents in them, aren't particularly clean but are perfectly serviceable for a house move our picking up a bulky eBay item. I wouldn't recommend them if your looking for something more professional. Fuel is also normally right on the limit, luckily there is a Shell fuel station just round the corner.
Absolutely fantastic staff, even after having a nightmare morning being blocked in by another car. Called in advance as was running 30 mins late. Staff were very helpful and would highly recommend. 5*
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